Only for Japan Air SIM, please return it to the following address as stated in our Contract Agreement.
4-5-6 Tamagawa, Setagaya, Tokyo
Ojima Building 3F
Soracom, Inc SIM Return Dept.
Please note, the shipping cost is paid by the user. Please just return the Air SIM just by itself.
If you lots your Air SIM, please return if you find it. There will be no penalty even if you fail to return your Air SIM to us.