Where can I get maintenance or trouble related information?

For SORACOM maintenance or troubles, please refer to Our Status Page.


If you are using Air SIM in Japan (plan-D), please refer to NTT docomo sites for more information.


Regarding Air SIM in Japan (plan-K), please refer to KDDI sites for more information.

For other carriers, please refer to each carrier's web page for maintenance/trouble information.

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