Where can I get information about maintenance or downtime?

You can view SORACOM system status as well as maintenance alerts and incident reports on our Status Page.

 

If you are using Air SIM for Japan (plan-D), please refer to the following NTT docomo sites for further information:

 

If you are using Air SIM for Japan (plan-K), please refer to the following KDDI sites for further information:

 

If you are using Air SIM for Global, maintenance alerts and additional information will vary based on the roaming carrier. Please refer to each carrier's website or support pages for further information.

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