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SORACOM Support
Billing and Account FAQ
Billing and Account FAQ
Credit card
My credit card payment failed. What are the possible causes?
What credit cards can I use?
When will my credit card be billed?
My credit card expired or its credit limit was exceeded. What should I do?
Charges
How do you calculate data usage?
Can I see the billing details of each Air SIM?
Is there a fee for terminating an Air SIM?
Payment
Can I get a receipt for my payment?
How do I use a coupon code?
Account
Adding additional billing and recovery email addresses to your Soracom Operator account
I can't receive an email to reset my password
How do I cancel my Soracom account?
How do I find my Operator ID?
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