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  1. SORACOM, INC.
  2. Billing and Account FAQ

Billing and Account FAQ

Credit card

  • What credit cards can I use?
  • When will my credit card be billed?
  • My credit card expired or its credit limit was exceeded. What should I do?

Charges

  • How do you calculate data usage?
  • Can I see the billing details of each Air SIM?
  • Is there a fee for terminating an Air SIM?

Payment

  • Can I get a receipt for my payment?
  • How do I use a coupon code?

Account

  • I can't receive an email to reset my password
  • How do I cancel my Soracom account?
  • How do I find my Operator ID?
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